A High Level List of things to be done when setting up a new Offshore Business A friend recently asked for my expertise around setting up a new operations centre in India - and I had penned my thoughts to help him through this journey. While the list is not comprehensive it does detail a... Continue Reading →
I once spearheaded a dynamic and diverse team spread across multiple locations, harboring a strong desire to forge genuine connections with my employees. However, this aspiration was consistently confined to aligning with my periodic visits to these various locations. This limitation induced anxiety, as the absence of firsthand insights threatened effective communication and decision-making. Relying... Continue Reading →
There are many who have debated the true meaning of the term early attrition. Is it, not joining on day 1 (no show), is it the ones who left before training was completed, is it those who left after they were handed over to Ops but within 6 or 12 months - definitions are many,... Continue Reading →
Curating World Class Cultures 