Chapter 27 : How to Begin Your Digital Transformation Journey

In the age of rapid technological advances, digital transformation has become a must-have rather than an option for businesses that want to remain competitive. Nevertheless, launching into a digital transformation journey is a complex venture that demands strategic planning, a clear vision, and a comprehension of opportunities and challenges. Recommended steps basis my experience. Defining... Continue Reading →

Chapter 26: Incentive Plans – PLIP

A profit-linked incentive plan is a compensation strategy designed to motivate employees by tying their financial rewards to the profitability of the company or their specific business unit. Here's an explanation of its key components and benefits: Key Components: Profit Targets: The plan is based on the company's specific profit targets. These targets can be... Continue Reading →

Chapter 22 : How to effectively manage performance in a matrix organisation

Managing performance in a matrix organisation, where multiple stakeholders are involved, requires a comprehensive approach that emphasises clarity, collaboration, and accountability. Here are some strategies to effectively manage performance in such a setting: Clear Performance Expectations: Establish performance expectations for all individuals involved, including reporting and functional managers. Define key performance indicators (KPIs) and objectives... Continue Reading →

Chapter 20: Improving Profitability

Cutting costs and enhancing profitability are vital to any business's success. One of the highest costs in any P&L is staff costs, which again links back to the conversation around culture and how it impacts retention of employees, thereby enhancing credibility through the high quality of work, leading to higher CSAT and, thus, improved revenue.... Continue Reading →

Chapter 19 – Why is a Great Culture so necessary?

Culture curation is central to designing a Great Place to Work because organizational culture largely determines workplace environment and employee experience, which eventually defines the overall success of a firm. We all know culturally aligned organizations are more successful in terms of financials, customer satisfaction, new product innovations, employee trust and more; therefore, if rethinking... Continue Reading →

Chapter 16 – HR Technology and Automation

Human resource technology and automation have totally changed the way organizations manage their human resource activities, which include processing, making them efficient, and developing strategic decisions. From hiring and orientation to performance evaluation and staff engagement, technological solutions have become indispensable tools for HR professionals. One of the major advantages of HR technology is its... Continue Reading →

Chapter 15- Embracing Remote Work

In recent years, remote work has evolved significantly from a niche advantage to a common working arrangement. The COVID-19 pandemic has hastened this change, with companies worldwide having to implement remote work policies quickly. Therefore, companies must establish proper practices and policies that ensure employees' productivity, collaboration, and well-being as remote work becomes more popular.... Continue Reading →

Chapter 14 – Assessment Centres

Assessment centres evaluate people’s skills, competencies, and potential within a simulated, controlled environment, typically for selection, promotion, and development purposes. They employ various exercises, tasks, or simulations to measure job applicants' performance in scenarios mirroring real-life situations, assessing dimensions like interpersonal skills, leadership, problem-solving, and communication. Research indicates their high predictive validity for job success,... Continue Reading →

Chapter 13 – Fair compensation and benchmarking

Fair compensation practices are essential for attracting, retaining, and motivating talented employees as they ensure that employees feel valued and respected for their contributions, leading to increased job satisfaction, engagement, and loyalty to the organization. Compensation benchmarking is a crucial tool for ensuring fair pay within organizations. By comparing salaries and benefits against industry standards... Continue Reading →

Chapter 12-Rewards and Recognition

Rewards and recognition are key to employee motivation and engagement, leading to overall job satisfaction and success. To drive desired behaviour in organizations, rewards offer tangible acknowledgements for individuals or teams exhibiting preferred performance levels and behaviours. They act as mechanisms for reinforcement reinforcing any behaviour that aligns with the organizational goals, values and objectives.... Continue Reading →

Chapter 11—Goal Setting

In the journey towards personal or organizational success, annual goal setting can be a compass that directs efforts toward desired outcomes. The two main perspectives of the goal-setting process are the top-down approach and the bottom-up approach. Employing each one of these approaches has its own strengths and insights; however, combining them delivers powerful results.... Continue Reading →

Chapter 10 – Performance Reviews

Performance reviews are important for several reasons. They formally assess an employee’s work performance over a specific period. They are also a mechanism for discussions, feedback, setting future expectations, aligning objectives, identifying areas where help is wanted, and providing a guide for supporting professional development. For a review to succeed, it starts with the performance... Continue Reading →

Chapter 9 – Career Development

When recruiting someone into your organization, you must check their readiness level. Any knowledge gaps should be addressed through training, mentorship and support. As an employee continues working with you, connecting his aspirations or desires with outcomes that make him long stay within the organization is important. Indeed, managing an employee’s development and career needs... Continue Reading →

Chapter 8 – The Start

The time between an offer and the candidate joining the company is delicate, and needs to be handled with utmost care. In today's market conditions where employees often have multiple job offers, and have long notice periods means employees can pull out at the last minute leaving you in a lurch. However, it is not... Continue Reading →

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