In times of financial duress, leadership becomes both a challenge and an opportunity. Economic downturns, budget cuts, or sudden financial crises can test the resilience of any organization. However, effective leadership during these periods can stabilise a team, inspire innovation and drive recovery. Here are key strategies for leading teams during financial hardship: 1. Embrace... Continue Reading →
Chapter 32 : Collaborating Across Borders: Building Credibility and Delivering Excellence
When working with a multi-geography team of clients and internal stakeholders, itโs essential to navigate cultural, time zone, and communication differences effectively. Hereโs what to keep in mind and ways to build credibility and ensure optimal delivery: Key Considerations: Cultural Sensitivity: Be aware of cultural norms, communication styles, and decision-making preferences. Avoid assumptions; embrace diversity... Continue Reading →
Preparing for Tomorrow: Challenges GCCs Must Address Today
In a world that is evolving at an unprecedented pace, businesses must anticipate future challenges and plan strategically to remain competitive. Global Capability Centers (GCCs), which serve as innovation hubs and operational anchors for multinational corporations, face unique challenges in securing their talent pipeline, building brand visibility, and evolving their work models. These are the... Continue Reading →
Chapter 31: Cultural, Technological and Financial Integration Due Diligence When Acquiring a Brand
Acquiring a brand is a complex process that involves several strategic considerations. When evaluating a potential acquisition for cultural and technological alignments, here are some key elements to keep in mind: 1. Cultural Alignment Values and Mission: Ensure that the target brand's core values, mission, and vision align with those of your organization. Misalignment can... Continue Reading →
Chapter 30 : Strategies to Improve Your Bottom Line
Improving the bottom line, or net income, is essential for businesses aiming to increase profitability and sustain long-term growth. The bottom line represents the final profit after all expenses have been deducted from revenue. Enhancing it involves increasing revenue, reducing costs, or combining both. Here are some effective strategies to improve your bottom line: 1.... Continue Reading →
Chapter 29: Strategies to Improve Top Line
Improving the top line, or gross revenue, is a key focus for businesses aiming to grow and succeed in competitive markets. The top line represents a company's total sales or revenue before any deductions, making it a crucial indicator of business health and growth potential. Companies can employ strategies tailored to their specific industry, market... Continue Reading →
CHRO joining a new company? A recommended plan to succeed.
Developing a comprehensive plan as a Chief Human Resources Officer (CHRO) for a new company involves a strategic approach that aligns with the organization's goals and culture. Here's a step-by-step guide for creating both short and long-term HR plans: Understand the Company's Vision and Objectives: Before crafting any HR plan, it's crucial to grasp the... Continue Reading →
Chapter 21 : Hardline vs Matrix reporting, and how to make it work
The superiority of hardline reporting versus matrix reporting depends on the specific context and needs of the organization. Hardline reporting, characterised by a traditional hierarchical structure with clear lines of authority and reporting relationships, clarifies roles, responsibilities, and decision-making processes. This structure can be particularly effective when tasks are routine, authority is centralized, and efficiency... Continue Reading →
The Hanuman Chalisa and Bajrang Ban
Hanuman Chalisa เคถเฅเคฐเฅเคเฅเคฐเฅ เคเคฐเคจ เคธเคฐเฅเค เคฐเค, เคจเคฟเค เคฎเคจเฅ เคฎเฅเคเฅเคฐเฅ เคธเฅเคงเคพเคฐเคฟเคฌเคฐเคจเคเค เคฐเคเฅเคฌเคฐ เคฌเคฟเคฎเคฒ เคเคธเฅ, เคเฅ เคฆเคพเคฏเคเฅ เคซเคฒ เคเคพเคฐเคฟ เคฌเฅเคฆเฅเคงเคฟเคนเฅเคจ เคคเคจเฅ เคเคพเคจเคฟเคเฅ, เคธเฅเคฎเคฟเคฐเฅเค เคชเคตเคจ เคเฅเคฎเคพเคฐเคฌเคฒ เคฌเฅเคฆเฅเคงเคฟ เคฌเคฟเคฆเฅเคฏเคพ เคฆเฅเคนเฅ เคฎเฅเคนเคฟเค, เคนเคฐเคนเฅ เคเคฒเฅเคธ เคฌเคฟเคเคพเคฐ เคเคฏ เคนเคจเฅเคฎเคพเคจ เคเฅเคเคพเคจ เคเฅเคจ เคธเคพเคเคฐเคเคฏ เคเคชเฅเคธ เคคเคฟเคนเฅเค เคฒเฅเค เคเคเคพเคเคฐเคฐเคพเคฎเคฆเฅเคค เค เคคเฅเคฒเคฟเคค เคฌเคฒ เคงเคพเคฎเคพเค เคเคเคจเคฟ-เคชเฅเคคเฅเคฐ เคชเคตเคจเคธเฅเคค เคจเคพเคฎเคพ เคฎเคนเคพเคฌเฅเคฐ เคฌเคฟเคเฅเคฐเคฎ เคฌเคเคฐเคเคเฅเคเฅเคฎเคคเคฟ เคจเคฟเคตเคพเคฐ เคธเฅเคฎเคคเคฟ เคเฅ เคธเคเคเฅเคเคเคเคจ เคฌเคฐเคจ เคฌเคฟเคฐเคพเค เคธเฅเคฌเฅเคธเคพเคเคพเคจเคจ เคเฅเคฃเฅเคกเคฒ... Continue Reading →
GCC’s – How to meet your office needs
I was discussing options with a potential company that is planning to open a new office in India. My reflections from my experience. The type of office space depends on the scope of the project. If one is starting from scratch and building the team from zero, then it's better to move into a co-sharing/managed... Continue Reading →
Is being humble costing you
Many of us tend to maintain a discreet approach when it comes to acknowledging our achievements in the workplace, often attributing this behavior to humility. However, this widely accepted practice may not always be conducive in the corporate realm. While it makes sense to keep accomplishments low-key when there is a robust internal recognition and... Continue Reading →
How to handle layoffs
This one is actually for the companies that are undertaking layoffโs due to financial reasons, resulting from loss in business or inaccurate forecasting or changing priorities. 1.ย ย ย ย ย ย Donโt behave like a victim, as you are not the victim here; the employee is. Hence, it is vital to conduct your affairs with dignity and grace.2.ย ย ย ย ย ย While drawing the... Continue Reading →
The Importance of TRUST
Why is it important for your team to trust you? Does that come easy, or does it take considerable effort to build?Many decades ago, when I was a manager running a 350 FTE program, I was awakened by the company shift director asking me to come to work immediately. A complete shift of over 300... Continue Reading →
New Managers on Managing Teams
New managers embarking on a mission within an already established team must ensure gradual integration, avoiding unnecessary disruptions. While some may believe their past skills grant them the authority to disrupt the team, aiming to leave an indelible mark and command respect, this approach is seldom fruitful.The initial week to a month should centre around... Continue Reading →
My Connections Helped Me Chart My Path
I often wonder about the connections in our life. Back in 1995, during the final year of IHM Pusa, I was attending multiple interviews as a part of our campus interviews. One company was especially attractive as it was coming to India for the first time, and their 2-year training would be done in Kathmandu.... Continue Reading →
Transforming Your Business: The Power of Culture, Finances, Technology, and AI
In today's rapidly evolving business landscape, transformation is not just a buzzword; it's a necessity. To remain competitive and thrive in an ever-changing environment, businesses must be willing to adapt and evolve. Transforming your business is a multifaceted journey that involves changes in culture, financial strategies, technology adoption, and the integration of cutting-edge artificial intelligence.... Continue Reading →
HR and Culture – the never ending melodrama
There was a time when HR was the king of the organisation, hiring and firing people, the disciplinarian generating fear and awe, deciding on what stays and goes, making arbitrary rules that instil a sense of calm yet a strange sense of fear. This lead to puns and memes which till today contribute anything negative... Continue Reading →
Covid 19 and the impact on corporates
The Covid 19 impact is yet to be felt, but the writing is on the wall. Industries are shut, companies working at 50% of capacity, demand has dropped and the ensuing sales at the minimal level. The future is uncertain especially due to the lack of projections around the business as usual which continues to... Continue Reading →
Setting Up A New Offshoring Office
A High Level List of things to be done when setting up a new Offshore Business A friend recently asked for my expertise around setting up a new operations centre in India - and I had penned my thoughts to help him through this journey. While the list is not comprehensive it does detail a... Continue Reading →
People Representative Groups – A Best Practice for Large Teams
I once spearheaded a dynamic and diverse team spread across multiple locations, harboring a strong desire to forge genuine connections with my employees. However, this aspiration was consistently confined to aligning with my periodic visits to these various locations. This limitation induced anxiety, as the absence of firsthand insights threatened effective communication and decision-making. Relying... Continue Reading →